What to Do When Your Solar Installer is Gone
Rescuing Orphaned Solar Systems
The solar energy industry has come a long way, and many homeowners and businesses have taken advantage of the environmental and financial benefits that come with going solar. However, as with any growing industry, solar has seen its share of ups and downs. Due to changes in the market, some solar installation companies have gone out of business, leaving their customers with “orphaned” systems—solar setups with no one to turn to for support, maintenance, or warranty issues.
If you’re one of the many solar owners facing this situation, don’t worry. You’re not alone, and there are steps you can take to protect your investment. At Green Convergence, we’re committed to helping owners of orphaned systems keep their solar panels operating at peak performance.
Why Do Solar Companies Go Out of Business?
The solar market is complex, and while it has expanded rapidly, it’s also faced unique challenges. Here are a few reasons why some solar companies go out of business:
- Economic Pressures: Rising material and labor costs have made it difficult for some companies to sustain operations.
- Intense Competition: Smaller companies sometimes struggle to compete with larger, established providers, leading to closures.
- Policy and Incentive Shifts: Government incentives play a large role in the solar industry, and when those policies change, it can leave some companies without the financial stability to continue. Like what we saw with the changes made to NEM.
Understanding these factors helps explain why you may be left without support—and why choosing a reliable partner is so important for your solar system’s long-term success.
Common Issues Faced by Owners of Orphaned Systems
When a solar installer goes out of business, it often leaves owners with specific challenges, such as:
- Void or Unreliable Warranties
Many warranties provided by the original installer become void, meaning if anything goes wrong, you may not have coverage for repairs or replacements. Manufacturer warranties on panels might still apply, but without a new installer, it’s tough to navigate the warranty claim process.
- Lack of Routine Maintenance
Solar systems require regular maintenance to stay efficient and safe. Without a service provider, there’s a risk that small issues can become costly problems if left unaddressed.
- Limited Access to System Upgrades
Solar technology is advancing, with new efficiencies and upgrades available regularly. However, owners of orphaned systems may miss out on these improvements without a reliable service provider to guide them through options and installations.
Steps to Take if Your Installer Disappears
If your original installer is no longer in business, don’t worry—there are actions you can take to secure your system’s future:
- Step 1: Find a Trusted Local Provider
The first thing to do is research reputable, established solar companies that can take over the servicing of your system. When choosing a provider, look for one with a solid track record in solar installations and service, like Green Convergence. Our team has years of experience maintaining solar systems and helping orphaned system owners navigate the complexities of ongoing service.
- Step 2: Assess and Restore Warranties if Possible
Check to see if your manufacturer warranties on individual components are still valid. Many manufacturers offer long-term warranties, even if the installer’s warranty is void. At Green Convergence, we can assist you in understanding which warranties are active and advise on additional coverage options, so you’re fully protected moving forward.
- Step 3: Schedule a Comprehensive System Assessment
After an installer’s departure, a system check is essential. An assessment helps identify any areas needing repair, ensures your system is functioning as efficiently as possible, and verifies safety compliance. At Green Convergence, we specialize in performing these assessments and offer tailored maintenance plans designed to extend the life and efficiency of orphaned solar systems.
Green Convergence: Your Partner in Solar System Support
Green Convergence is committed to supporting solar owners, no matter where their journey started. Here’s how we make a difference:
- Expert Service Plans for Orphaned Systems: We offer customized maintenance and service plans designed specifically for orphaned solar systems, helping you keep your system running smoothly year-round.
- Experienced Technicians: Our team is composed of highly skilled professionals trained in troubleshooting and optimizing solar systems, so you can be confident that your system is in the right hands.
- Flexible Warranty Options: In addition to working with manufacturers, we provide third-party warranty plans to ensure orphaned system owners have the coverage they need.
Take Control of Your Solar Investment
Orphaned solar systems don’t have to mean the end of support for your solar investment. At Green Convergence, we’re here to help you protect your system and keep it operating at its best.
Don’t wait—contact us today for a free consultation to learn more about how we can support you and your solar system. Together, we can ensure that your system continues to deliver the clean, sustainable energy you invested in.
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